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5

Very professional and understanding of my situation and they did everything possible to make things right. I truly appreciate that. That is how customer service should be.

5

Since first moving back to Connecticut seven years ago,I have entrusted maintenance of my vehicles to Cusson. I value the great customer service they provide.

5

Always outstanding, timely service! I always feel that my needs are taken care of with my vehicles and when unexpected issues become apparent, Don Cusson and his staff always works with my budget, and finds a way to make the repairs necessary. I also appreciate their honesty( i.e here's a repair issue that really needs attention now and this one can wait a few months). Their pricing is fair, but more importantly their integrity and honesty surpasses everything. Why go anywhere else for your car repairs. I sure wouldn't.

Rick and Karen, As a long time customer we thank you for your years of confidence and trust. Congratulations on your retirement. Time to be a better Golfer! Don Cusson

- Cusson Automotive
5

Don and his Team are absolutely fantastic! I just found out about this terrific repair shop several months ago, and have since had both my box trucks there for various repairs. In both cases a thorough analysis was performed based on the issues I described, the vehicles were professionally repaired and it was all done at a very fair price. If what you're looking for is a professional, dependable and thorough repair business to bring your vehicles to Cusson Automotive is the place to go. Thanks very much Don and Team! Very sincerely, Ed Cunningham

Ed, As you know we always inspect the situation at hand, diagnose the proper repair and keep you appraised of needs. Thank you, Don Cusson

- Cusson Automotive
5

Wonderful and complete service. Pointed out areas of concerns on our vehicle to be addressed. Comfortable waiting area. I felt like I was in very confident hands and received excellent work on our motorhome.

Scott, Thank you for your good words. We will always bring attention to a customer items of concern. Be safe and enjoy the summer travel. Don Cusson

- Cusson Automotive
5

Don assed the issues with the handling of our Motorhome. After his suggestions and the modifications made to the coach, it now handles so much better and most importantly feels safer. I would strongly recommend anyone with a Motorhome who has been experiencing issues with the handling of their Coach to come and speak to Don as he was Spot-On with what needed remedy for the Swaying and Road Control. Regards, Ed Cassala

Ed, Thank you for the trust in what my team does. Diagnose and perform needed repairs to the best of our ability. I'm glad to hear that you will be traveling in your coach with the confidence of comfort and control needed behind the wheel. Enjoy the highways , looking forward to seeing you this fall. Don Cusson

- Cusson Automotive
5

Simple stated, Don and his crew are the best around.

Paul, Thank you for your support. As you recognize, we always try to be the best we can. Don Cusson

- Cusson Automotive
5

I took my 06 Duramax that mice had gotten too and ate the wiring harness and fuse block. It was an extensive repair. They also replaced the fuel pump. I wouldn’t blame them if they passed on the job, but the guys at Cusson Automotive did not back down. It took a long time for the repairs to be completed. Quality craftsmanship does not happen overnight, and they did a terrific job. I could not be happier.

5

Well run company. Quality service.

Dave, thanks for the good words and your support. Don

- Cusson Automotive
5

Very impressed with the service and the concern they showed for my car in order to get to the bottom of an "on again, off again problem". I would highly recommend! Thank you!

Paulette, As you experienced not every job can be easy. Thank you for your patience and good words. Don Cusson

- Cusson Automotive