5

Cusson Automotive completed a careful review of my vehicle and came back with well thought out recommendations for addressing items I brought it in for and others that I was not aware of. The work was completed on time and within the projected cost, and the test drive proved the work was well done. I will be back!

5

Expert knowledge of my vehicle.

5

I have a Roadtrek RV on Sprinter chassis and we came from Rhode Island for the expertise of Don and his staff. We had previous service with Mercedes and local mechanic that was a disaster and problems were not addressed. Not the case here a detailed inspection found multiple issues that others missed......worth the drive and highest recommendations for anyone looking for a honest professional and most of all knowledgeable staff.

Ricard, We understand your comment that the dealer was unable to address your issues. We find numerous times that the dealers don't want to work through problem vehicles or they simply don't have the technical ability needed in their staffing to address such problems. I appreciate your good words and recommendation for others that may need not just Sprinter repair but all motorhome makes and models. Thank you and safe traveling

- Cusson Automotive
5

I just want to start off saying Kyle was exceptional throughout the service period. I understand it is not always easy working on a older (1999) rig let alone it being mostly electrical issues. Nevertheless Kyle was communicative about what they were working with a determination that they would get it done. I don't know who the tech was that actually did the work but please pass along my same sentiment. We left CT on Friday morning and are now in NC and the rig ran without issue. Thanks Cusson team.

Mike, Thank you for recognizing Kyle and the work he does. Communication is one of the most important aspects of any business, we pride ourselves on keeping our customers aware of progress or issues with their vehicles. I also appreciate you understanding electrical repair on older units can become very problematic. Safe travels

- Cusson Automotive
5

We had a standard DOT inspection. All went well and was quickly done. I was able to get in and out on a tight schedule.

Art, Thanks for allowing us to take care of your needs. We look forward in building our relationship .

- Cusson Automotive
5

Great customer service!

Julianne, thanks for your comments. Service is what we do.

- Cusson Automotive
5

Excellent service, fair pricing and a friendly staff A great place to service your vehicle

4

Last year I bought a class B RV based on the Sprinter platform. After 8,000 miles I decided I needed a suspension upgrade to improve the handling on rough unpaved roads and to handle windy conditions at highway speeds. When looking for a someone to handle this job I wanted to find a shop that could also service all the other Sprinter needs. I found Cusson Automotive on the net and decided to give them a try. For the suspension upgrade Mr. Cusson recommended Koni shocks and SumoSprings at the corners. After installation the ride has definitely stiffened which helps the lean and roll but also makes the small bumps a little more noticeable ( there is no free lunch! ). This maybe a work in progress where we need to add a sway-bar. I also had new tires installed. Everyone I worked with at Cusson's was very helpful and their operations were well run. I think they gave me good advice to help solve my problem. I would recommend them to my fellow RVers looking for a good shop that can service all their vehicle needs ( including generator service and propane ).

Brian, Vehicle stability and ride enhancement come with many different levels of possibilities. You are correct that some adjustments can effect another feature of the vehicle. Yes your vehicle is a work in process but in time I'm confident that you will be happy with the outcome . Thanks for your trust in us.

- Cusson Automotive
5

First time to get our generator serviced. Very friendly well organized customer service. Right at the first time they really seemed to be well experienced and versatile. Highly recommended.

Eddie, We appreciate you recognizing our shops knowledge and ability . Safe travels

- Cusson Automotive
5

Thank you!

Deb, Thanks for trusting us with your new car.

- Cusson Automotive